Reflective Practice, Supervision and Professional Development

Free

Explore reflective models, bias and values, ethical decision-making, and professional development planning to support your practice and wellbeing.

This micro-credential is funded by the Queensland Government and is free for eligible participants. You can complete our enrolment information form now to provide the details needed to assess your eligibility. Completing this form is a preliminary step and does not confirm your enrolment.

Enrolment information (opens in a new tab)

Register here goes live once enrolments open. Use Enrolment information to check your eligibility and register your interest now.

Description

Throughout this micro-credential, you will explore topics that will support your professional practice and wellbeing. Key topics include reflective models, bias and values, ethical decision-making, and professional development support points and planning.

Who it is for

Our micro-credentials are open to new and experienced workers, people in related services, those considering a career in the homelessness sector, and anyone wanting to deepen their understanding of homelessness responses.

What you will learn

On successful completion of this micro-credential, you will be able to:

  • Explain the purpose of reflective practice and apply reflective models and tools to strengthen self-awareness, professional judgement, and everyday homelessness practice.
  • Recognise the role of reflective supervision and professional support in developing safe, ethical, and effective practice.
  • Apply ethical decision-making approaches when responding to complex practice situations, including balancing professional responsibilities, human rights, safety, and self-determination.
  • Recognise the impact of homelessness work on practitioner wellbeing and identify strategies to maintain resilience, professional boundaries, and sustainable practice.
  • Develop a personal professional development plan that identifies learning goals, strengths, and areas for continued capability development.
  • Demonstrate a commitment to continuous learning, reflective thinking, and ongoing improvement within housing and homelessness practice.

Resources included

Each micro-credential is supported by topic-specific reading and other resources, online through CQUniversity and in the Homelessness Queensland support sessions.

Details

  • Format: online, self-paced, with additional live support from Homelessness Queensland
  • Duration: about 2.5 hours through CQUniversity’s Be Different platform
  • Timing: from late November 2026
  • Cost: free
  • Eligibility: Australian or New Zealand citizens living in Queensland, aged 15 or over
  • Enrolment: complete the enrolment information form so Homelessness Queensland can confirm your eligibility. Eligible participants then enrol through CQUniversity’s Be Different platform.
  • Certificate: a verified, portable digital credential from CQUniversity on completion
  • Live support sessions: Alicia Pont

Enquiries: A4L@homelessnessqld.au

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