GET HELP NOW
You don't have to face this alone
If you or someone you know is experiencing homelessness or housing crisis, free and confidential help is available right now. Our network of specialist services across Queensland is here to support you.
Emergency Contacts
All of these services are free, confidential, and available to anyone in need.
1800 474 753
Queensland Homelessness Hotline
24 hours, 7 days
Free, confidential support for anyone experiencing or at risk of homelessness in Queensland.
1800 811 811
DV Connect (Women’s Line)
24 hours, 7 days
Support for women and their children experiencing domestic and family violence.
1800 600 636
DV Connect (Men’s Line)
6am – midnight, 7 days
Support for men experiencing domestic and family violence.
13 11 14
Lifeline
24 hours, 7 days
Crisis support and suicide prevention for all Australians.
1800 55 1800
Kids Helpline
24 hours, 7 days
Free, private and confidential support for young people aged 5 to 25.
1800 737 732
1800RESPECT
24 hours, 7 days
National sexual assault and family violence counselling service.
What help is available?
Specialist homelessness services across Queensland can help with a range of needs.
Emergency Accommodation
Short-term crisis housing when you have nowhere safe to stay tonight.
Food and Material Aid
Access to meals, food parcels, clothing, and essential supplies.
Safety and Support
Help with domestic violence situations, legal support, and safety planning.
Housing Support
Help finding and maintaining longer-term stable accommodation.
Frequently Asked Questions
Do I need to pay for help?
No. All specialist homelessness services funded by the Queensland Government are free and confidential.
What if I'm not sure I'm 'homeless enough'?
If your housing situation is unsafe, unstable, or you’re at risk of losing it — you deserve help. There’s no threshold you need to meet.
Can I get help if I'm in regional or remote Queensland?
Yes. There are specialist homelessness services across the state, including regional and remote areas. Call 1800 474 753 to be connected to your nearest service.
What should I bring when I contact a service?
You don’t need to bring anything. If you have ID documents that’s helpful, but it’s not required to get support.
Helpful Links
Emergency Relief Program
Queensland Government
Homelessness Support
Queensland Department of Housing
Help if you’re homeless
myGov
Housing support
Department of Social Services
Need help right now?
You can call 1800 474 753 any time of day or night — it’s free and confidential.