Our Projects

Introducing the Specialist Homelessness Services Practice Framework (SHSPPF)

The Specialist Homelessness Services Professional Practice Framework & Guidelines marks a pivotal step in an era of significant reform, aligning with the Queensland Housing and Homelessness Action Plan 2021-2025 (HHAP21) and the Aboriginal and Torres Strait Islander Housing Action Plan 2019-2023 (ATSIHAP19). This framework underscores our commitment to fostering a unified approach to delivering impactful, client-focused services.

Multidisciplinary Case Management Model (MDCMM)

The MDCMM is a collaborative framework aimed to enhance integrated, cross-discipline support within the specialist homelessness services (SHS) sector. Utilising a co-design approach, HQ is gaining insights from the SHS sector and broader service systems to develop a contemporary model that addresses the diverse needs and challenges faced by individuals experiencing uncertain housing or homelessness. The goal is to co-design and deliver a draft model by June 2025.

Outcomes Reporting Framework  

The Outcomes Reporting Framework aims to empower people accessing services, enhancing service delivery, and driving continuous improvement across the homelessness service sector. A key feature is collaborative assessment, which actively involves people accessing services in assessing their needs, setting goals, and tracking progress to ensure their voice is central to their journey. Taking a strengths-based approach, it highlights individual strengths and resources while acknowledging progress toward long-term goals.

Homelessness Responses
in Queensland

A narrative-based exploration of current practice methodologies, contextual challenges and implications in moving toward an intentional outcomes-focused collaboration model. This report provides contemporary sector-led
commentary emanating from the research and sector engagement phases. This report will include research and regional forum findings, analysed to understand regional nuances and sector-wide commonalities. This report also
tables considerations and recommendations in supporting a stronger, responsive and resilient SHS sector

Considering an effective homelessness service system in Queensland– A desktop literature analysis (date range 2022-2205) of five international comparators (England, Wales, the USA, Canada, Finland) and four Australian states (South Australia, Victoria, Tasmania, New South Wales). The study examined housing market conditions, demographics, homelessness incidence, and policy frameworks in each jurisdiction. (not available)

Desktop Review of Housing and Homelessness Evidence– This report presents the outcomes of a comprehensive desktop review undertaken to inform the Department of Housing, Local Government, Planning and Public Works’ Programs Reimagined initiative. The findings confirm that homelessness in Queensland is preventable and solvable when the system is aligned around prevention, integration, and outcomes. International and domestic evidence shows that jurisdictions which have scaled Housing First, Rapid Rehousing, and Permanent Supportive Housing models (not available) 

No Road Home: Homelessness Among Ex-Offenders- Between 2022 and 2023, Homelessness Queensland (QLD), in collaboration with other key stakeholders, conducted an extensive review focusing on the critical transition of individuals from custodial settings to the community, with particular emphasis on their heightened risk of homelessness. The goal was to identify the systemic challenges contributing to housing insecurity for individuals leaving the justice system. The findings underscored the pressing need for better-coordinated efforts to support successful reintegration.